Terms & Conditions

This page sets out our SMS Terms & Conditions, Cookie Policy, and Accessibility Statement. How we collect and handle your information is covered in our Privacy Policy.

SMS Terms & Conditions

Program Description

By opting in to receive SMS messages from Wrobel & Associates CPAs, you agree to receive text messages related to:

• Appointment reminders
• Tax deadline alerts
• Service updates
• Occasional promotional offers (if opted in)

Consent and Opt-In

By providing your mobile number and replying "YES," or by submitting a form with your number and choosing to opt in, you give express written consent to receive SMS messages from Wrobel & Associates CPAs. Consent is not a condition of purchase.

You may opt in via:

• The contact form on this website, by checking the SMS opt-in box
• Tax Preparation Forms
• SMS keyword response
• In-person or phone registration

Opt-Out Instructions

You may opt out at any time by replying "STOP" to any message. You will receive a confirmation message and will no longer receive SMS communications unless you opt in again.

For help, reply "HELP" or contact us at ContactUs@WrobelCPAs.com or (440) 886-6200.

Message Frequency

You may receive up to 5 messages per month. Frequency may vary depending on your engagement and service needs.

Costs

Standard message and data rates may apply from your carrier. Check with your mobile provider for details.

Privacy

Your information will be handled in accordance with our Privacy Policy. We do not sell or share your SMS data with third parties for marketing purposes.

Data Retention

We retain opt-in consent records for at least four years, in compliance with the TCPA and CTIA guidelines.

Prohibited Use

You agree not to use our SMS service for unlawful, abusive, or fraudulent purposes. Violations may result in termination of service.

Cookie Policy

This website uses cookies and similar technologies. By continuing to browse or use this website, you consent to the use of cookies as described here, unless you disable them through your browser settings.

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They help websites function properly, remember your preferences, improve performance, and provide information about how visitors use the site.

Cookies do not typically contain information that directly identifies you, but they may be associated with information you voluntarily provide through our website. Information submitted through our contact forms is not stored in cookies.

How We Use Cookies

• Essential cookies are necessary for the website to operate correctly and cannot generally be disabled. They enable core functionality such as page navigation, security, and form submissions. Without them, portions of the website may not function properly.
• Analytics cookies help us understand how visitors interact with our website, using tools such as Google Analytics. They may collect information such as pages visited, time spent on pages, navigation paths, device and browser type, general geographic region, and referring websites. This information is aggregated and used to improve the website; it is not used by us to personally identify individual visitors. You can learn more about Google's privacy practices at policies.google.com/privacy.
• Functional cookies may remember preferences you've selected during your visit to improve your browsing experience. These cookies do not typically store personally identifiable information.

Third-Party Services

Our website may rely on trusted third-party services that place or access cookies, or process data, as part of their functionality. These include website analytics (such as Google Analytics), search engine indexing (Google Search), and the providers that host, manage, back up, secure, and monitor the performance of the website. These tools process data solely to operate, maintain, and secure the website. Each provider maintains its own privacy and cookie practices.

Managing Cookies

Most web browsers allow you to control or disable cookies through their settings. You may choose to:

• Delete existing cookies
• Block all cookies
• Block third-party cookies
• Receive a notification before cookies are stored

Please note that disabling cookies may affect the functionality and performance of certain portions of this website.

Accessibility Statement

Wrobel & Associates is committed to providing a website that is accessible and usable by everyone. We aim to comply with all applicable standards, including the Web Content Accessibility Guidelines (WCAG).

You can adjust this website to suit you at any time using the Accessibility settings control in the footer of every page: higher contrast, larger text, underlined links, and paused animations.

If you experience an accessibility issue in accessing any part of our website, please contact us using the information below. We thank you for your assistance in helping us with the accessibility of our website.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our practices, technologies, or legal requirements. Changes will be posted on this page with a revised "Last updated" date.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Wrobel & Associates, CPAs
30 Park Drive, Berea, OH 44017
Phone: (440) 886-6200
Email: ContactUs@WrobelCPAs.com

You can also reach us through our contact form.